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Terms and Conditions

1. Introduction

Welcome to Structured Restoration. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms and Conditions.

2. Definitions

  • “Company,” “we,” “us,” or “our” refers to Structured Restoration.
  • “User,” “you,” or “your” refers to the person accessing our website and/or using our services.
  • “Services” refers to all services provided by Structured Restoration, including fire and water damage restoration services.

3. Acceptance of Terms

By using our services, you agree to comply with and be legally bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

4. Services Provided

Structured Restoration provides damage restoration services for properties affected by fire and water. The scope of our services includes but is not limited to:

  • Fire damage restoration
  • Water damage restoration
  • Mold remediation
  • Structural repairs

5. User Responsibilities

  • Users must provide accurate and complete information when using our services.
  • Users must not use our services for any unlawful or unauthorized purpose.
  • Users must respect the rights and privacy of other users and third parties.

6. Payment and Fees

  • Users agree to pay all fees and charges associated with the services provided by Structured Restoration as per the agreed-upon terms.
  • Payment terms will be outlined in the service contract signed between the user and Structured Restoration.

7. Limitation of Liability

Structured Restoration shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the service;
  • Any unauthorized access to or use of our servers and/or any personal information stored therein;
  • Any interruption or cessation of transmission to or from our services;
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.

8. Indemnification

You agree to indemnify, defend, and hold harmless Structured Restoration, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the services.

9. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms and Conditions.

10. Governing Law

These Terms and Conditions shall be governed and construed in accordance with the laws of US, without regard to its conflict of law provisions.

11. Changes to Terms and Conditions

We reserve the right to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at (801) 608-9505. 

      1. When someone books an appointment on the website. They’ll receive message i.e “David, it’s Kate from Structured Restoration LLC. Thanks for opting in to receive SMS notifications. I just saved a time for you on Thursday, June 15, 2023, at 4:00 PM, and I’ll see you then! If anything changes, just let me know. If you need to opt out, reply STOP.”
      2. You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
      3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to (801) 608-9505.
      4. Carriers are not liable for delayed or undelivered messages.
      5. As always, message and data rates may apply for messages sent to you from us and to us from you. You will receive 1-2 messages a day when required. For questions about your text plan or data plan, contact your wireless provider.
      6. For privacy-related inquiries, please refer to our privacy policy: Privacy Policy – Structured Restoration